> For the complete documentation index, see [llms.txt](https://docs.fortunaway.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fortunaway.com/resources/privacy-policy.md).

# Privacy Policy

Last updated: July 2026

FortunaWay respects user privacy and is committed to protecting personal information collected through our website, documentation, community channels, and product interfaces.

### Information We May Collect

We may collect the following types of information:

* Wallet addresses and wallet connection records
* Basic profile information submitted by users
* Quest, credential, points, and membership activity records
* Community participation records
* Support requests and feedback
* Device, browser, and analytics data
* Public social account information when users choose to connect or submit it

### How We Use Information

We use information to:

* Provide Fortuna ID and related product features
* Record participation, credentials, points, and membership status
* Verify user actions and prevent abuse
* Improve product experience and community operations
* Respond to support requests and feedback
* Share official updates and service-related notices
* Maintain platform security and operational integrity

### Data Sharing

We do not sell personal information. We may share limited information with service providers, infrastructure partners, analytics providers, or ecosystem partners when necessary to operate FortunaWay services, verify campaigns, prevent abuse, or comply with applicable requirements.

### Wallet Data

Blockchain wallet addresses and certain onchain records may be publicly visible by nature of blockchain networks. Users should understand that public blockchain data may be permanent, transparent, and outside FortunaWay’s direct control.

### Data Security

We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, or disclosure. However, no online system can be guaranteed to be completely secure.

### User Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of certain personal information. You may contact us to submit a privacy-related request.

### Children’s Privacy

FortunaWay is not intended for children. We do not knowingly collect personal information from children under the age required by applicable law.

### Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

### Contact

For privacy-related questions, contact us at:

Email: <support@fortunaway.com>


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